Customers increasingly expect greater proximity and personalization in their experiences and interactions with organizations. To meet high customer expectations and stand out in a competitive market, companies need solutions that allow them to unify and manage data efficiently, so that salespeople can be more productive and successful. With Microsoft Dynamic 365's AI-powered CRM , you'll create exceptional experiences for your customers, increasing their satisfaction and converting a greater number of prospects into new customers.
What will you find in this e-book?
This guide will show you how to accelerate your revenue growth with Microsoft Dynamics 365 Sales. You will be able to:
- Get AI-ready customer data.
- Use AI to get closer to your customers.
- Turn customers into advocates.
- Make the most of CRM capabilities with practical tips.
- You'll also find success stories to inspire you.
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Why is it important to have a good CRM?
A CRM (Customer Relationship Management) allows you to manage and centralize customer information in one place, facilitating more efficient tracking of each interaction. In addition, it helps automate tasks, improve sales team productivity, and personalize communication, resulting in a better customer experience and increased sales. A well-implemented CRM allows you to make data-driven decisions, optimizing strategies and strengthening business relationships.
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