Introduction

At Demon Dog S.L., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us. Please note that this Privacy Policy is separate from our Terms of Service and Cookie Policy, each of which can be found on their respective pages.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and other details that you provide when contacting us or using our services.
• Usage Data: Information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.
• Cookies: Our website uses cookies to enhance your experience. For more information, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Improve our website, products, and customer support.
• Communicate with you, including responding to inquiries and sending important updates.
• Comply with legal obligations.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: When you provide us with your consent to process your personal information for specific purposes.
• Contractual Necessity: To perform a contract with you or take steps at your request prior to entering into a contract.
• Legal Obligation: To comply with legal obligations to which we are subject.
• Legitimate Interests: To pursue our legitimate interests, such as improving our services, provided that such interests are not overridden by your rights and interests.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in providing our services, as long as they comply with applicable data protection laws.
• Legal Requirements: When required to do so by law, or in response to valid requests by public authorities.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses encryption and secure protocols to keep your data safe.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the purpose for which it was collected.

7. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to lodge a complaint with a supervisory authority if you believe that your data is being processed unlawfully.

If you wish to exercise any of these rights, please contact us at system@demondog.es.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Demon Dog S.L.
José Luis Sert, 6
03203 Elche Parque Empresarial
Alicante, España
Email: system@demondog.es